Frequently Asked Questions About Boston WorkStation and UNISON
What does Boston WorkStation do?
Boston WorkStation (BWS) is a scripting tool that provides a development environment for task automation. It allows you to automate time-consuming manual tasks or processes resulting in reduced resources, improved revenue cycles, and increased customer satisfaction.
Is Boston WorkStation HL7 compatible?
Absolutely. Since Boston WorkStation works at the screen level, performing tasks exactly as a user would, it is universal in its messaging capability.
Is BWS used for interfacing?
Customers use Boston WorkStation to automatically move data into and from various applications and systems. By using scripting technology to create these interfaces themselves, they can easily control the process and ensure they develop the best workflow for their unique environment. Download the Woman’s Hospital case study for an example.
Do you have to be a programmer to use BWS?
No! Boston WorkStation is used by non-programmers who have the ability to learn new concepts. The tool makes it simple for them to automate the manual tasks they are faced with on a regular basis. Download the Cambridge Health case study for an example.
Is this used for fail-over or disaster recovery?
We have several customers who have used Boston WorkStation to develop a disaster plan whereby their BWS script runs at regular intervals saving all critical data so in the event of an emergency, staff may refer to the last data saved. Download the Anderson Hospital case study for an example.
Where is BWS used, tell us about the basic use cases?
Customers use BWS throughout the hospital: automating many tedious tasks in the business office; interfacing Lab systems with the HIS; Registration applications to eligibility checking; collection agencies to billing; material management to HIS – anywhere there is staff manually keying in information from one application into another – you can have Boston WorkStation enter the data faster and more accurately. Download the Christus Health case study for an example.
Does BWS “do Windows”?
Yes! Boston WorkStation has been used against the Windows based applications from every major HIS system vendor and a wide variety of Practice Management, and even non-healthcare applications as well.
Can this do direct data entry, or DDE?
Yes! It is frequently used to upload data from Microsoft Office (Excel, Access, Word), printed text reports, ASTM, HL7, X.12 and XML messages.
Is this HIPPA compliant?
Boston WorkStation scripts are as compliant as the environment they work in. As a highly sophisticated screen scraping tool, Boston WorkStation operates at the screen level to perform task automation just as a user would.
What do you offer in terms of product training?
Customers purchase training along with the product. The training has been developed to offer a clear overview of the commands and features of the product and then moves to a mentoring phase where our trainers work side by side with your staff on a real project.
Would Boston Software Systems do the scripting for us?
We have developed BWS to make it easy for you to develop scripts quickly and easily. Our world class support team is always available to help your staff through any troublesome parts, and our online training resources offer a wealth of self-help materials.
Contact us to learn more about what Boston WorkStation can do for you.
