Requisitions and Reimbursements
The Central Ontario Healthcare Procurement Alliance (COHPA) is an independent, not-for-profit corporation owned by six founding hospitals to provide a range of integrated supply chain management services to the healthcare sector.
The procurement-to-pay cycle is critical for COHPA’s hospitals, who submit Cheque Requisitions and Employee Expense Reimbursements to COHPA by email. COHPA must process the requests, ensuring the forms are 100% accurate before releasing the funds. In order to be as efficient as possible, COHPA wanted to implement an electronic solution to upload the data from the forms into the McKesson Pathways Material Management (PMM) application.
COHPA uses Boston WorkStation to automatically pick up the emails, read the content and post the content into the required fields in McKesson PMM. The software informs hospital staff who submitted the forms of successful submissions, as well as those with errors which need immediate attention. If there is an error, Boston WorkStation directs staff to the manual instructing staff how to improve the submission. Prior to using automation, communicating and correcting an error would double the amount of staff time spent on the task.
Although a staff person could check email only periodically, Boston WorkStation is continuously running in the background to check email every minute, quickly and accurately processing requests.
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