Coding Nursing Assessments
The business office at Coffee Health Group realized that the hospital was losing potential revenue in the emergency department based on a problem with the coding of nursing assessments. Since the health group had no designated employee entering the coding for the emergency department, the codes for the thousands of nursing assessments that occur at the hospital each day were often done improperly. This cost the hospital staff valuable time and the hospital money in lost revenue.
The IT team used Boston WorkStation to generate a spreadsheet of the billing codes for the nursing assessments in the emergency department. Every assessment is entered into a batch that is automatically posted each night, and the spreadsheet is time-stamped for validation. In order to be billed correctly, patient charges must be posted on the same day. Automating this process ensures that a complete, accurate batch posts each night, guaranteeing the billing cycle and maintaining a steady and accurate revenue flow.
Having Boston WorkStation automatically enter these billing codes greatly simplifies a process that would have required two full-time employees manually entering billing codes. Given they would have had to enter about 1,000 codes per day at a rate of one minute each, and for six days each week, automation is saving Coffee Health hundreds of hours.
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